JED Ware

Report

REPORT SYSTEM

JEDWare REPORTS is a unique software to supplement the reports that already exists in 3CX. Reports are made to make an easier user interface for the customer and also to make a quicker overview for specific extensions, with overview statistics and individual day to day statistics. Reports also have a unique call flow for every call, so you easily can see the full route of the call, and see if there is any problems in either queue wait time or ringing duration.

JEDWare Report overview

JEDWare Report callflow

Daily statistics

Reports have a daily statistic page, this page shows an overview of calls for the current day. On the daily page you are able to see amount of inbound/outbound and internal calls, and see statistic for length of these calls and also able to see how many inbound calls was answered for the current day. For inbound calls you can also see average and total wait time for calls that went through your queues. The daily page also list all the calls made that day, and makes you able to see call flow for every call that was made on the current day.

JEDWare Report

General search through life time data

With JEDWare Reports you are able to search through all calls in your 3CX system. You can sort and select data from specific extensions or queue/IVR. You can search for a specific day or for multiple days, and you will always have the data in front of you. There is a call flow and data for every single call. If you search for a single day, you can see general statistics for the day and also for every hour. If you search for a bigger range of dates, you can see overall statistics for the full report and also for every day.


JEDWare Report search
This is for customers that host there own 3CX, but wants JED to host database/server for JEDWare. JED gives your JEDWare product its own domain so you always have access to your programs.

Report

Local 3CX - We want JED to Host SQL & IIS

179 €/month

  • Updates included
  • Support available
  • Domain included
  • Database included
This product is for customers hosted at JED. If you are not hosted at JED you can order your hosting solution here If you are currently hosted at JED you will see that you get a big discount on all products on JEDWare.

Report

Our 3CX is Hosted at JED

89 €/month

  • Updates included
  • Support included
  • Domain included
  • Database included
This is for customers that wants to host everything at there own location. This requires you to host your own 3CX and to use your own Database/server for JEDWare.

Report

Local 3CX - We have our own SQL and IIS

159 €/month

  • Updates included
  • Support available
  • Domain included
  • Database included

JEDWare Reports requirements

  • Windows server 2012 R2 and above
  • Internet Information Server V7 and above
  • MS Sql Server 2012 Express and above
  • .Net core 2.1.5 or newer
  • JEDWare 3CX Integration**

* A one-time setup fee of € 666

** JEDWare 3CX Integration is added for free on specific products and requires 3CX 15.5 Pro/Enterprise or Newer (Windows Only) and .Net Framework 4.7.1 or Newer

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JED Ware

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JED Ware

- the easy way to customize your 3cx -

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