JED Ware

Wallboard

LIVE WALLBOARD

3CX has a Wallboard showing data from one or several queues. We made our JEDWare Multipel WALLBOARD that can show several queues and the queues Agent status for each of the queues on one Wallboard Screen. Our Wallboard is perfect for Call and Contact centers that maintain calls from several sources, and is a great tool for companies that wants to see what is going on in real time. Our Wallboard runs in real time, and can track all queues in your 3CX Phonesystem. The Wallboard shows real time incoming and ongoing calls, and shows every agent in the specific queue’s status. The Wallboard resets its data every day, or per user wish.

Wallboard program picture

Live agent queue and status display

JEDWare wallboard shows all agents for the queues selected. Agents in every queue will show their current status, and show different status for inbound/outbound calls. If an agent’s soft phone/computer is turned off, the wallboard will also indicate this. The Wallboard offers a quick way for agents to see who is either in their current queue or to see what agents are currently busy.


Wallboard Settings

Customizable design

JEDWare wallboard has a customizable design. This means you can choose how you want your wallboard to look. You can add more queues, choose when the SLA statistics turn red. You can even change what queues should be bigger than the others. Because of this, the system will always suit your company, You can view the status of up to 12 Queues at the same time and change the display, for example, if a queue has more agents than others. This allows your JEDWare wallboard to always be used for the amount of Queues you have, whether it's few or many.

This is for customers that host there own 3CX, but wants JED to host database/server for JEDWare. JED gives your JEDWare product its own domain so you always have access to your programs.

Wallboard

Local 3CX - We want JED to Host SQL & IIS

159 €/month

  • Updates included
  • Support available
  • Domain included
  • Database included
This product is for customers hosted at JED. If you are not hosted at JED you can order your hosting solution here If you are currently hosted at JED you will see that you get a big discount on all products on JEDWare.

Wallboard

Our 3CX is Hosted at JED

79 €/month

  • Updates included
  • Support included
  • Domain included
  • Database included
This is for customers that wants to host everything at there own location. This requires you to host your own 3CX and to use your own Database/server for JEDWare.

Wallboard

Local 3CX - We have our own SQL and IIS

139 €/month

  • Updates included
  • Support available
  • Domain included
  • Database included

JEDWare Wallboard Requirements

  • Windows server 2012 R2 and above
  • Internet Information Server V7 and above
  • MS Sql Server 2012 Express and above
  • .Net core 2.1.5 or newer
  • JEDWare 3CX Integration**

* A one-time setup fee of € 666

** JEDWare 3CX Integration is added for free on specific products and requires 3CX 15.5 Pro/Enterprise or Newer (Windows Only) and .Net Framework 4.7.1 or Newer

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JED Ware

- the easy way to customize your 3cx -

3CX
JED Ware

- the easy way to customize your 3cx -

3CX