JED Ware

Schedule

SCHEDULE

The 3CX way, is to have general opening hours for the whole system, and specific opening hours for a DID or an Extension. The General opening hour is general and forever. The opening hours on a DID or Extension is based pr. week, and the user need access to the 3CX Management to change these opening hours. With JEDWare SCHEDULE your selected users can easily change opening hours for both DID´s and Extensions, which is a lot easier and more secure. The JEDWare SCHEDULE program can change opening hours on a day to day schedule, and also change them for your specific holiday weeks. With schedule you can put in your opening hours months ahead, and have the system change it automatically when its time. If you need to close your phone line earlier one day, then you can just go in and change it!

Typically used by.

The Hotel that change opening hours according to the season. The company or department that need to change opening hours or divert calls do to ad-hoc meetings. Contact Center/ Call Center who in periods take care of the phone for 3. Party, here you will often need to change the time for your service.

JEDWare Schedule

JEDWare Schedule overview

Set opening hours for future days/weeks/month

With JEDWare SCHEDULE PRO, you are able to change opening hours for any upcoming time. Do you need to change your opening hours for an upcoming holiday, then just set it up and our Schedule will change the opening time automatically. Schedule has a full calendar, showing all the opening hour changes you have made, so you always can checkup at them and make further changes. This feature is available for both DID numbers and Extensions. Both functioning in the same way.

Change opening hours for extensions and DID

JEDWare SCHEDULE PRO, makes your changes of permanent opening hours a lot easier. You can now with a simple number of clicks change your opening hour and break times from a simple interface. You can also change between the queues/extensions were the DID/Extension number is going, outside of your opening hours. This makes it easy for you to change it to ring to another agent outside of office hours.


JEDWare Schedule hours
This product is for customers hosted at JED. If you are not hosted at JED you can order your hosting solution here If you are currently hosted at JED you will see that you get a big discount on all products on JEDWare.

Schedule Light

Our 3CX is Hosted at JED

Free

  • Updates included
  • Support included
  • Domain included
  • Database included
This is for customers that host there own 3CX, but wants JED to host database/server for JEDWare. JED gives your JEDWare product its own domain so you always have access to your programs.

Schedule Pro

Local 3CX - We want JED to Host SQL & IIS

129 €/month

  • Updates included
  • Support available
  • Domain included
  • Database included
This product is for customers hosted at JED. If you are not hosted at JED you can order your hosting solution here If you are currently hosted at JED you will see that you get a big discount on all products on JEDWare.

Schedule Pro

Our 3CX is Hosted at JED

65 €/month

  • Updates included
  • Updates included
  • Domain included
  • Database included
This is for customers that wants to host everything at there own location. This requires you to host your own 3CX and to use your own Database/server for JEDWare.

Schedule Pro

Local 3CX - We have our own SQL and IIS

109 €/month

  • Updates included
  • Support available
  • Domain included
  • Database included

JEDWare Schedule Requirements

  • Windows server 2012 R2 and above
  • Internet Information Server V7 and above
  • MS Sql Server 2012 Express and above
  • .Net core 2.1.5 or newer
  • JEDWare 3CX Integration**

* A one-time setup fee of € 0

** JEDWare 3CX Integration is added for free on specific products and requires 3CX 15.5 Pro/Enterprise or Newer (Windows Only) and .Net Framework 4.7.1 or Newer<

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JED Ware

- the easy way to customize your 3cx -

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JED Ware

- the easy way to customize your 3cx -

3CX